Pay-As-You-Go is an innovative way to use and purchase electricity; similar to filling up your gas tank. When your balance runs low, it’s time to make a payment! This program allows members to purchase electricity that meets their budget, monitor and control their usage, and provides a solution to fees and deposits.
Never Pay Late Fees
Connect with No Deposit
Choose Your Payment Due Date
Monitor Electrical Use
Seamless Convert from Traditional Account
Make Payments Anytime
Control the Amount in Your Account
Is Pay-As-You-Go the right choice for me?
Would it be easier for you to make daily, weekly, or biweekly payments rather than one large payment each month? Would you like to be in control of your account? If so, Pay-As-You-Go may be for you. Monitor your electrical use and make payments at your convenience or when your balance runs low. Pay-As-You-Go accounts must retain a credit balance on their account at all times.
How do I get started?
Members interested in participating in Pay-As-You-Go must come into our office to set up their account. Members using Pay-As-You-Go never pay a deposit, late charges, disconnect or reconnect fees. New Members pay a standard refundable $50 membership, a $25 non-refundable initial connect fee, and a minimum $25 towards electrical usage.
Can I switch to a prepaid account from a traditional account? And what if I have a deposit on my current account?
Yes! Members are able to switch their traditional account to Pay-As-You-Go anytime. Any outstanding balance and unbilled usage must be satisfied before switching any account to Pay-As-You-Go. In most cases, such balance can be moved and spread over multiple payments. If a member chooses to spread the balance, every time a purchase of electricity is made, 50% of the payment will go towards the outstanding balance and 50% will go towards your Pay-As-You-Go account.
If a deposit exists on the current traditional account it will be applied immediately to the Pay-As-You-Go account.
How do I know when my account is low and/how can I check my balance?
When you sign up for Pay-As-You-Go, you will be required to create an account in SmartHub (if you don’t already have one). SmartHub gives you the capability to control your account. It is a platform to monitor your usage, make payments, report outages, and set your notification preferences. Members choose if they prefer email, phone, and/or text messages as their notification channel.
Checking your balance is simple, you can log on to SmartHub at nfecoop.com, download the SmartHub App, or contact Northfork Electric by phone at 580-928-3366. This is a self-managed program, it is the members responsibility to keep a credit balance on their account to avoid disconnection.